Build skills, develop leaders and accelerate employee performance with learning management built specifically for the contact center environment.
Combining positive gamification elements with the proven impact of certifications, EF delivers a truly innovative method of driving performance. Intuitive for trainers and learners alike, the easy-to-navigate system, automated features and streamlined processes make creating robust courses easy and simple, while assessment, tracking and reporting features ensure results.
Robust and intuitive authoring tools
Supports KPI integration
Certification program management
Integrated gamification techniques