Continuous performance improvement.

EducationFolder’s closed-loop process creates a cycle of continuous improvement for your business.

Supervisors manage proactively with input from performance data. Employees stay engaged with daily feedback, rewards and recognition. HR and Operations are always in the loop with robust reporting features. Processes are continually evaluated, validated & enhanced.

The result? Performance improvements. Guaranteed.

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People focused

Your people are your best asset. Help them operate at peak performance with actionable data that lets you educate, motivate, arm and support your entire team.

One platform

Put an end to data and process silos—and those spreadsheets. Our end-to-end, integrated solution addresses all your contact center challenges.

Easy to use

Focus on your business, not on learning new software. Our immediately intuitive interface is flexible, customizable and designed specifically for contact centers.

Cloud– based

Easy and affordable, our cloud-based architecture gives you anytime/anywhere access, continuous product enhancements, and zero IT burden.